Privacy and data
Two separate things: what happens on this website, and what happens in parking systems. Their legal roles differ.
This website
The site is static. Until you press “Accept” it uses no cookies and loads no third-party file at all — not from Google, not from anyone else. Decline and the site works exactly the same.
Press “Accept” and Google Analytics (property G-0BH8F1941V) switch on. They set cookies and send Google data about your visit: which pages you opened, how long you stayed, where you came from and your approximate location. The IP address is sent truncated. It is there so we can see which pages are useful.
You can change your mind at any time — change your choice. Your decision is kept in your own browser, not with us.
The server, like any web server, records requests in its logs (IP address, time, path, user agent). Those records are used only for security and fault diagnosis.
The contact form does not send us data — the button opens your own mail client with a prepared message. What you send is your decision.
When you write to us
We keep the correspondence and the contact details in it for as long as needed to reply and to run the contractual relationship. The legal basis is our legitimate interest in answering an enquiry, or performance of a contract.
We do not sell data and do not pass it on for marketing.
Parking systems: who is who
A licence plate is personal data. But the decision to process it — at which site, for what purpose, for how long — is made by the car park owner or operator. They are the data controller.
SOFTRA supplies and maintains the system, and therefore acts as a data processor on the controller’s instructions under a data processing agreement. We do not use customer data on our own initiative and do not pass it on.
What this means for a driver: for data collected at a specific car park — retention, access or erasure — you need to contact that car park’s operator, whose details must appear on the site signage.
Your rights
You have the right to access your data, to have it corrected or erased, to restrict processing and to object to it. In practice that means: write to us, and within a month we will tell you what we hold about you, or erase it. Where the data relates to this website or to correspondence with us, write to info@softra.space.
About a website visitor we keep nothing that would identify them: the analytics see only a cookie identifier and a truncated IP address, and we cannot link those to a particular person. So the answer to “what do you hold about me” is usually “nothing”.
A complaint can be lodged with the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).
Company details
UAB SOFTRA, company code 302250087, Verkiu str. 34B-502, LT-08221 Vilnius, Lithuania. Email info@softra.space, phone +370 673 34500.
This policy covers the softra.lt website. Data processing rules for a specific car park are set by that car park’s operator.